Terms & Conditions

CBDUK are UK ‘s Largest Online Retailers Of  CBD prodcuts

CBDUK completely natural supplements sourced from low-level THC hemp. We have curated only the very best collection of CBD products widely packed with benefits in our competitively priced online store.

Placement of any order on the shandaarjewellers.co.uk website or via telephone to CBD UK automatically guarantees acceptance to the terms and conditions as stated below.

Payment and Dispatch

Payment of items will be requested at the time of order. The amount will be charged straight away from your credit/debit card or Paypal account. Please note, you must be the original cardholder to place the order on CBDUK

Once payment has been received, the items will be dispatched via Royal Mail ( Recorded Delivery) in which the goods will have to be signed for from whom the order was placed by. We will provide you a tracking number ( Royal Mail) once dispatched so we can track your order and keep you updated.

CBDUK will aim to deliver all products within 3-5 working days of payment receipt. Most products ordered via our online shop, www.shandaarjewellers.co.uk are delivered within 72 hours of payment receipt.

If your item does not arrive then please contact us via email and will endeavour to send out a replacement in a professional & timely manner.

Personal Data

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Email newsletter

  • If you sign up to our newsletter we may use your email address to send you information about products or services.
  • You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & monitoring

Monitoring is important for your consumers to understand what information you are collecting from visits. It is important that you stress the reasons why you are monitoring this traffic. Remember to mention any 3rd party services you are using that may collect cookies also, such as Google Analytics.

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies – These are cookies that are essential to the operation of our website.
  • Analytical/performance cookie – These cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies – These cookies are used to recognise you when you return to our website.
  • Targeting Cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed.

We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.
  • The referring website from which you have got to our website from.

The reasons for this are:

  • To make ongoing improvements to our website based on this data.
  • To see our most popular sources of business.

Disclosure of Personal Data

CBDUK will not sell or pass your personal details to any third parties without your prior approval.

CBDUK may only disclose your personal data to:

  • Companies within our group.
  • Agents and service providers.
  • Government Organisations, in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you

Cancellations and Returns

All customers Of CBDUK have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. 

You can cancel the order upto 24 hours of placing the order at no extra cost. If the order is cancelled after the products have been shipped, the customer will be charged a return postage fee and refunded the difference, provided the products have been returned in the original packaging. (Refuse Delivery)

If you are unhappy with the purchase, please use the contact form on the support page, to let us know the reason for your return BEFORE returning the item. Where possible, we will aim to rectify the situation first, by offering a replacement before offering a refund.

If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods.

Once you have notified CBDUK that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You will not have any right to cancel a purchase for the supply of any of the following goods:

  • for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
  • for the supply of goods made to your specifications.
  • food items


Due to the nature of the products, we cannot offer a warranty, however we guarantee that the products will reach you in perfect condition and if there is any damage to the items during delivery, please contact us within 24 hours of receipt of item(s) so we can resolve the issue.

Any electrical items that we may sell will come with manufacturer warranty as stated on the product descriptions.

Events of Force Majeure

CBDUK & For the purpose of this Agreement, an “Event of Force Majeure” ( Acts Of God) means any circumstance not within the reasonable control of the Party affected, but only if and to the extent that – such circumstance, despite the exercise of reasonable diligence and the observance of Good Utility Practice, cannot be, or be caused to be, prevented, avoided or removed by such Party, and such circumstance materially and adversely affects the ability of the Party to perform its obligations under this Agreement, and such Party has taken all reasonable precautions, due care and reasonable alternative measures in order to avoid the effect of such event on the Party’s ability to perform its obligations under this Agreement By CBDUK . This Covers Delivery from third party sources & Sub Contractors & for any reason that is deemed to have no control due to the Events Of Force Majeure.

Tracking & Replacements

If any product by CBDUK does not reach its final destination & ultimately is not signed for Recorded Delivery Via Royal Mail Then We are obliged to send out a replacement item within 72 Hours of not reaching your delivery address.

We will endeavour to  send out and replace any lost goods within a timely & professional manner. Please contact us via email if you have not received your item within 5 working days of placing your order in which we will Track your order with a tracking number and follow up any distributed products as soon as possible.


All notices you send us must be sent to the contact details on this site CBDUK Website . We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 48 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.


CBDUK abide by its  terms and are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

For any more questions please do not hesitate to contact us.

Visit the Help Section, or fill out the form on our Support & Contact Page.

CBD UK is the Trading Name of:
BD1 1JN 
Company No. 08397160

Tel: (From UK) (0800) 8001-8588

Tel: (From Abroad) +44 (0600) 874 548

W: http://shandaarjewellers.co.uk

E: info@shandaarjewellers.co.uk