We do not store credit card details nor do we share customer details with any 3rd parties.
CBDUK values your privacy and takes great care in protecting the information you provide us.
COLLECTION OF PERSONAL INFORMATION
When you create a CBDUK online Account, the personal information we collect may include the following, your:
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
The personal information we collect from may be used in a few or all of the following ways:
- To deliver the products you have purchased via our website.
- To communicate with you during the delivery process of the product as well as for customer support purposes
- For the provision of any relevant product information
- For optimisation of the site as well as your shopping experience
CBDUK will communicate with you about your order and the purchased product using email and by phone. Account holders must provide us a valid email address for effective communication.
We may also request feedback on your order, the products offered via emails and surveys, as well as the shopping experience. All this will be for the purpose of improving the CBDUK Online LTD Service and product offering. If you do not wish to detach yourself from receiving such material, you may unsubscribe from our mailing list at any time.
When you opt to be a www.shandaarjewellers.co.uk online subscriber, we will use your personal information to send you marketing or promotional information from time to time. You can opt out of receiving marketing or promotional information from Cbduk at any time by using the unsubscribe function within the email newsletter or by changing the settings under your My Account section.
UPDATING YOUR PERSONAL INFORMATION
The My Account function allows you to update personal information by logging in. You can also access this page using the navigation button on the top right of the CBDUK website.
SECURITY OF YOUR PERSONAL INFORMATION
We assure you that all the information we collect from our customers will be safely and securely stored in a data repository.
We protect your personal information by the following:
- Restrict access to personal information
- Maintain technology products to prevent unauthorised computer access
- Safely destroy your personal information when it’s no longer needed for our record retention purposes
We go to great lengths to ensure that all transactions complete through safe channels When our customers purchase something from www.shandaarjewellers.co.uk, your financial details are passed through a secure server using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. This technology is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please feel free to contact our Customer Satisfaction team.
DISCLOSURE OF PERSONAL INFORMATION
We value our customers and go to great lengths to ensure their privacy and protect their personal information. We will not share your information with any organisation other than relevant companies and those third parties directly related to the delivery of the products you have purchased from our website.
However, there may be some exceptional and unavoidable circumstances for disclosing your personal information, for instance, when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
CBDUK is committed to complying with the Privacy Act and the National Privacy principles.
COMPLAINTS ABOUT BREACHES OF PRIVACY
If you believe that your privacy has been breached by www.shandaarjewellers.co.uk you can contact the Customer Happiness team firstname.lastname@example.org all attempts will be made to resolve the matter.
COLLECTION OF COMPUTER DATA
When you visit the www.shandaarjewellers.co.uk website, whether as an account holder or a visitor, our servers and our Google Analytics account automatically records the information that your browser captures whenever you visit a website.
This data may include the following information, such as
- your computer’s Internet Protocol address,
- browser type or the webpage you were visiting before you came to our site,
- pages of our site that you visit,
- the time spent on those pages,
- information you search for on our site,
- access times and dates, and other statistics.
We don’t treat the data collected as personal information or use it in association with other personal information, though we may aggregate, analyse and evaluate such information to improve the services or products provided.
CBDUK will partially refund you a small amount back into your nominated account to verify that you are the credit card holder. Once we receive the confirmation either via email or phone, your order will be processed and shipped as soon as possible. If we do not receive the confirmed information within three working days your order will be cancelled and you will receive a full refund.
CBDUK.CO.UK is a trading name of SMOKERSDLITE Ltd, Company Reg No:08397160
Registered in England and Wales
Address: Britannia House, 29 Bridge Strret, Bradford, West Yorkshire, BD1 1JN